Update Case

Update the details of a case.

Note: The request must include at least one of the following fields: Status, Verdict, or Assignee User ID.

Required permission to run this action: cases:update.

External Documentation

To learn more, visit the Artemis documentation.

Parameters

Parameter	Description
Assignee User ID	The user ID of the new assignee assigned to the case.
Case ID	The ID of the case to update. Can be obtained by the List Cases action.
Status	Select the new status for the case.
Verdict	Select the new verdict for the case.
Verdict Reason	The new verdict reason of the case.

Example Output

{
	"case_id": "case-9f8a7b6c",
	"message": "Case updated"
}

Workflow Library Example

Update Case with Artemis and Send Results Via Email

Preview this Workflow on desktop