Update Incident

Update the details of an existing incident.

External Documentation

To learn more, visit the Cortex XDR documentation.

Parameters

Parameter	Description
Assigned Pretty Name	Updated full name of the incident assignee. To supply a new value in this field, you must also supply a value for Assigned User Mail in the same action.
Assigned User Mail	Updated email address of the incident assignee.
Comment	The text of the comment to add.
Incident ID	The ID of the incident to update. Can be retrieved from the ‘Get All Incidents’ action.
Resolve Comment	Descriptive comment explaining the incident change. This can be set only for resolved incidents.
Severity	Administrator-defined severity.
Status	Updated incident status.

Workflow Library Example

Update Incident with Cortex Xdr and Send Results Via Email

Preview this Workflow on desktop