The Tenant's Dashboard

Monitor automation activity across your Blink workspace with centralized execution tracking and analytics.

Overview

The ‘Overview’ provides a centralized view of automation activity across your Blink workspace. It highlights key metrics such as workflow usage, actions automated, time saved, and estimated cost savings, helping teams monitor performance, track impact, and optimize automation at scale. Filters by tenant, workspace, and timeframe allow you to customize the data view to fit your operational needs.

Note: Workspace usage data in BlinkOps provides essential insights into automation effectiveness. By tracking workflow execution, action volume, and estimated savings, teams can measure impact, identify optimization opportunities, and better allocate engineering and automation resources. Contact Blink Ops support for limit adjustments.

1. Navigate to Dashboards

   Go to the ‘Dashboard’ page by navigating to ‘Tenant Settings’ in your Blink workspace. This page provides a high-level view of usage across all workspaces within the selected tenant.

   
2. In the Overview Tab

   In the Overview tab, you can find the usage panel at the top of the page. This section highlights key metrics related to automated workflows across your selected tenants and workspaces, including:

   

   Note: The View by: Tenant is only available to users with the Tenant Admin role who have the accounts:view permission

   	Usage	Description
   1	View by: Tenant/Workspace	Shows the dashboard either at the Tenant level for a full overview, or at the Workspace level for details on a specific workspace.
   2	Timeframe	Lets you select the reporting period for the metrics shown. Options include Today, Last 24 Hours, Last 7 Days, Last 30 Days (default), Twelve Months, and Custom. When using Custom, you can specify your own date range.
   3	Tenant or Workspace	Dropdown to filter and view data specific to a selected tenant or specific workspaces within the selected tenant.
   4	Unique Workflow Count	Total number of distinct workflows executed across the selected workspaces within the timeframe.
   5	Actions Automated	Cumulative number of billable actions successfully executed by workflows in the selected tenant, workspaces and timeframe.
   6	Time Saved	Estimated total time saved (in hours) by automating actions instead of performing them manually. This calculation is based on the data you provide- click the icon to enter your own values. See the note below to see how ‘Time Saved’ is calculated.
   7	Money Saved	Estimated cost savings derived from time saved via automating workflows, calculated in monetary value. This calculation is based on the data you provide- click the icon to enter your own values. See the note below to see how ‘Money Saved’ is calculated.
   8	Actions Automated	Visual bar chart showing the total amount of automated actions based on the selected timeframe and filters.

   Calculating Time and Money Saved

   1. Time Saved: [Actions Automated] * [An average time per action] * [Unit modifier]

   2. Money Saved: [Time saved] * [Average cyber security employee salary]/180/12

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Active Workflows

The Active Workflows section provides detailed visibility into which workflows are being executed, how frequently they run, and the total amount of actions executed in a workspace and tenant. This view helps teams identify high-usage workflows, track vendor utilization, and assess performance across tenants and workspaces, enabling better prioritization, optimization, and scaling of automation efforts.

Note: The View by: Tenant is only available to users with the Tenant Admin role who have the accounts:view permission

	Usage	Description
1	View by: Tenant/Workspace	Shows the dashboard either at the Tenant level for a full overview, or at the Workspace level for details on a specific workspace.
2	Timeframe	Lets you select the reporting period for the metrics shown. Options include Today, Last 24 Hours, Last 7 Days, Last 30 Days (default), Twelve Months, and Custom. When using Custom, you can specify your own date range.
3	Tenant or Workspace	Dropdown to filter and view data specific to a selected tenant or specific workspaces within the selected tenant.
4	Condition Builder	You can create nested conditions, groups of conditions within other conditions, to build more complex rules. Nested conditions let you apply operators like AND or OR to a specific subset of conditions independently from the main group, giving you precise control over how your criteria are evaluated.
5	Vendor and Name	The third-party vendor assigned to the workflow and the specific name of the workflow.
6	Workspace	The name of the workspace in which the workflow is created and executed.
7	Subflow	Indicates whether the parent workflow contains subflows. ‘Yes’ means one or more subflows exist and blank means there are none.
8	Yes	Click the icon to open the Subflow Hierarchy panel. This view displays all subflows available within the parent workflow. For additional details, see the section below.
9	Runs	The total number of times this workflow has been triggered or executed within the selected timeframe.
10	Workflow Actions	The number of actions defined within this specific workflow.
11	Total Actions	Refers to all actions executed throughout the entire workflow, including any subflows. If no subflows exist in the workflow, then the total action refers to the total amount of actions used within the parent workflow.

Subflow Hierarchy in the Parent Workflow

Click the icon to open the Subflow Hierarchy popup. This view displays all subflows associated with the parent workflow and provides key details about each one, including:

1. Parent Workflow – The name of the workflow in which the subflow is used
2. Level - The nested step level of the subflow within the parent workflow.
3. Name – The name of the subflow
4. Workspace – The workspace where the subflow was created
5. Runs – The number of times the subflow has been executed
6. Workflow Actions – The number of actions defined within this specific subflow.

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Agents

The Agent Tracking Dashboard gives you a comprehensive view of agent activity across your tenant and workspaces. It highlights how agents are being used, tracks data processing, and surfaces usage trends over time. With this visibility, you can effectively monitor agent performance, optimize resource allocation, and ensure you stay within your quota limits.

For more information about agents, navigate here

	Title	Description
1	Tenant Data Usage	Total usage of agent data across the tenant. All workspaces share this data usage, which counts toward your quota.
2	Tenant Active Agents	Number of enabled agents available across all workspaces in this tenant.
3	Tenant	Dropdown to filter and view agent data specific to a selected tenant
4	Timeframe	Lets you select the reporting period for the metrics shown. Options include Today, Last 24 Hours, Last 7 Days, Last 30 Days (default), Twelve Months, and Custom. When using Custom, you can specify your own date range.
5	Agent Type	Lets you filter the agent usage analytics data according to agent types - 1. Interactive, 2.Task, 3. Agent Blink or 4.
6	Data Processed by Agents (across all workspaces)	Total data processed by agents (MB) in the selected time period.
7	Agents Used (across all workspaces)	Number of agents that ran at least once in the selected time period
8	Agent Sessions	The total number of times an agent tasks was executed in the selected time period.
9	Agent Data Processed Over Time (across all workspaces)	Trend of data processed by agents over the selected time period. Helps visualize usage patterns and peaks
10	Workspace Usage Summary	Shows agent activity and data usage per workspace for the selected time period.

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Execution Queue

The Execution Queue Dashboard provides a centralized view of execution activity across your tenant and workspaces, showing how many workflows are currently running and how many are waiting in the queue. It reflects how the execution queue controls the number of workflows that can run concurrently across the Blink platform, when the maximum capacity is reached, additional workflows are temporarily queued and automatically start as soon as resources become available. This queuing is typically brief (only a few seconds) and helps maintain consistent performance and overall platform stability, even during peak usage.

To learn more about execution queue limitations, refer to the Workspace Limitations documentation.

Activity Status

In your workspace, click the Activity Status button in the top-right corner to view the number of workflow executions that are currently running and those that are Queued.

The Tenant Dashboard- Execution Queue

	Field	Description
1	Workspace Name	The name of the workspace where the workflow execution was initiated.
2	Workflow Name	The name of the workflow currently in the execution queue, including workflows that are queued or resumed back to the queue.
3	Triggered By	The method that initiated the workflow execution: 1. Event-Based (including Webhooks), 2. On Demand, or 3. Scheduled.
4	Triggered At	The date and time when the workflow execution was triggered.
5	In Queue	The total amount of time (in days) the workflow execution has been waiting in the execution queue.
6	Status	The current state of the workflow execution in the queue: 1. Queued or 2. Resumed to Queue.
7	Workspace	A dropdown list of all workspaces within the selected tenant, used to filter execution queue results by workspace.
8	Workflows	A dropdown list of all workflows within the selected workspace, used to filter execution queue results by workflow.
9	Status	A dropdown menu used to filter execution queue results by status: 1. All, 2. Queued, or 3. Queued to Resumed.
10	Remove Filtered Results	Clears all selected filters and resets the execution queue view to its default state. Note: This option is only available to users with the Tenant Admin role who have the account:edit permission

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Error Logs

The Error Logs section provides a detailed, real-time view of all failed workflow executions across your selected tenant and workspaces. This table allows you to quickly identify which workflows encountered errors, when they occurred, and what caused them. With powerful filtering, search, and drill-down capabilities, the ‘Error Logs’ help teams troubleshoot failures efficiently and maintain the reliability of automated processes.

Note: The View by: Tenant is only available to users with the Tenant Admin role who have the accounts:view permission

	Field	Description
1	View by: Tenant/Workspace	Shows the dashboard either at the Tenant level for a full overview, or at the Workspace level for details on a specific workspace.
2	Tenant	Dropdown to filter error logs by a specific tenant.
3	Workspace	Dropdown to filter error logs by one or more workspaces within the selected tenant.
4	Search	Allows users to search logs by keyword, such as workflow name, workspace, or error message.
5	Condition Builder	You can create nested conditions, groups of conditions within other conditions, to build more complex rules. Nested conditions let you apply operators like AND or OR to a specific subset of conditions independently from the main group, giving you precise control over how your criteria are evaluated.
4	Timeframe	Lets you select the reporting period for the metrics shown. Options include Today, Last 24 Hours, Last 7 Days, Last 30 Days (default), Twelve Months, and Custom. When using Custom, you can specify your own date range.
5	Agent Type	Lets you filter the agent usage analytics data according to agent types - 1. Interactive, 2.Task, 3. Agent Blink or 4. All
7	Workflow Name	The name of the workflow that encountered the error during execution.
8	Execution Number	A unique identifier for the specific execution attempt of the workflow.
9	Error	The error code or message returned from the failed workflow execution. Hover to view details, or click to open the full error log for that specific run.
10	Date and Time	The exact timestamp when the error occurred, shown in the user’s local time zone.

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